PRIVACY POLICY
Effective Date: 01/11/2020
Last Updated: 01/01/2025
Introduction
At Deosh Group, we are committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website www.deoshgroup.com, use our services, or interact with us. Please read this notice carefully to understand our policies and practices regarding your information.
Information We Collect
Information You Provide Directly
Contact Information: Name, email address, phone number, company name, job title
Service Inquiries: Information provided through contact forms, consultation requests, or service inquiries
Newsletter Subscriptions: Email address and preferences for our newsletters and updates
Event Registrations: Information provided when registering for webinars, training sessions, or events
Job Applications: Resume, cover letter, and other application materials when applying for positions
Information Collected Automatically
Website Usage Data: Pages visited, time spent on pages, click-through rates, and navigation patterns
Device Information: IP address, browser type, operating system, device type, and screen resolution
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
Referral Information: Information about how you arrived at our website (search engines, referring websites)
Information from Third Parties
Social Media: Information from social media platforms when you interact with our social media pages
Business Partners: Contact information received from partners, referrals, or joint marketing activities
Public Sources: Publicly available information to better understand your business needs
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery and Communication
Respond to your inquiries and provide requested information about our services
Deliver consulting services, cybersecurity solutions, and training programs
Communicate about ongoing projects and service updates
Provide customer support and technical assistance
Business Operations
Process job applications and manage recruitment processes
Conduct business analysis and improve our services
Manage vendor and partner relationships
Comply with legal and regulatory requirements
Marketing and Engagement
Send newsletters, updates, and promotional materials (with your consent)
Invite you to webinars, training sessions, and industry events
Personalize your experience on our website
Conduct market research and analyze industry trends
Website Improvement
Analyze website performance and user behavior
Improve website functionality and user experience
Ensure website security and prevent fraud
Troubleshoot technical issues
Legal Basis for Processing
We process your personal information based on:
Contractual Necessity: To provide services you've requested or to enter into a contract
Legitimate Interests: For business operations, marketing, and service improvement
Consent: Where you have explicitly agreed to specific processing activities
Legal Obligations: To comply with applicable laws and regulations
How We Share Your Information
We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers and contractors who assist us in:
Service Delivery
Website hosting and maintenance
Email marketing and communication platforms
Customer relationship management (CRM) systems
Analytics and performance monitoring
Payment processing and billing
Business Partners
We may share information with:
Technology partners for joint service delivery
Referral partners and resellers
Industry associations and certification bodies
Event co-sponsors and co-hosts
Legal Requirements
We may disclose information when required by law or to:
Comply with legal processes, court orders, or government requests
Protect our rights, property, or safety
Investigate fraud or security incidents
Enforce our terms of service or other agreements
Business Transactions
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
International Data Transfers
We may transfer your information to countries outside your jurisdiction for processing and storage. When we do so, we ensure appropriate safeguards are in place, including:
Standard Contractual Clauses approved by relevant authorities
Adequacy decisions by competent regulatory bodies
Other legally recognized transfer mechanisms
Data Security
We implement comprehensive security measures to protect your information, including:
Encryption of data in transit and at rest
Multi-factor authentication and access controls
Regular security assessments and monitoring
Employee training on data protection practices
Incident response procedures
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required by law. Specific retention periods include:
Contact and inquiry information: 3 years from last contact
Newsletter subscriptions: Until you unsubscribe
Website analytics data: 26 months
Service-related information: Duration of service relationship plus 7 years
Job application materials: 2 years from application date
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Data Portability and Deletion
Request a copy of your data in a portable format
Request deletion of your personal information (subject to legal requirements)
Processing Restrictions
Object to or restrict certain types of processing
Withdraw consent where processing is based on consent
Marketing Communications
Opt-out of marketing emails by clicking the unsubscribe link
Adjust your communication preferences at any time
To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days (or as required by applicable law).
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. We use:
Essential Cookies
Required for basic website functionality and security.
Analytics Cookies
Help us understand how visitors interact with our website (Google Analytics, etc.).
Marketing Cookies
Used to deliver relevant advertisements and track marketing campaign effectiveness.
Preference Cookies
Remember your settings and preferences for future visits.
You can manage your cookie preferences through your browser settings or our cookie preference center available on our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.
Changes to This Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or applicable laws. We will post the updated notice on our website and indicate the revision date. For material changes, we may provide additional notice through email or prominent website notifications.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Notice or our privacy practices, please contact us:
Privacy Contact:
Email: privacy@deoshgroup.com
Regulatory Information
For EU Residents
If you are located in the European Union, you have the right to lodge a complaint with your local supervisory authority if you believe our processing of your personal data violates applicable law.
For California Residents
California residents have additional rights under the California Consumer Privacy Act (CCPA). For more information about your California privacy rights, please contact us directly.
For Canadian Residents
Canadian residents have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA). You may file a complaint with the Privacy Commissioner of Canada if you have concerns about our handling of your personal information.
This Privacy Notice applies only to information collected through our website and direct interactions. It does not apply to information collected during the provision of consulting services, which is governed by separate service agreements and privacy terms.